Child Data Request: Parents and legal guardians can use this form for data inquiries of accounts belonging to their children under the age of 13.Submit Feedback for Facebook Accessibility and Assistive Technology: Submit issues concerning accessibility and assistive technology using this form.My Personal Account Was Disabled: If you think your account was disabled by mistake, use this form to report it within 30 days.
This inbox is to contact Facebook about matters related to intellectual property.This inbox is for general issues about Facebook Ads.This inbox is to contact Facebook concerning press services or other PR activities.This inbox is for questions and issues concerning your data.This inbox is for reporting matters on Facebook that don’t meet the Facebook Community Standards.This inbox is for contacting Facebook about any financial queries or concerns related to your account.This inbox is to receive help regarding your suspended account or to appeal blocked or removed content.This inbox is for recovering disabled or hacked accounts, resetting your password, and accessing a locked Page.Instead, they offer nearly a dozen emails for users facing specific problems. (Can you imagine how crazy that inbox would be?) Courses include Promote Your Business From Your Facebook Page and Ad Policies for Content, Creative, and Targeting-among dozens of others.įacebook doesn’t provide a standalone support email address. Meta also offers Meta Blueprint, a collection of online courses, workshops, and certifications that users can take to learn new ways to leverage their Facebook Page for business growth. Verifying your business a social media platform.Selling products on Facebook and Instagram.Creating and installing a Facebook pixel.This knowledge base will help you resolve issues and answer questions like: Visit the Meta Business Help Center if you have issues with your Facebook Ads. However, Meta recently released a live chat option for Facebook users locked out of their accounts. At this time, Live Chat is only available for Facebook for Business users. Conversations will appear in your Messenger tab. To access the Facebook Live Chat feature, go to the official help page or click on the link below the chat button.
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The Facebook Help Center has answers to thousands of questions about everything from account security to account deletion and everything in between.įor example, if you’re unable to log in or change your profile picture, you can learn how to resolve these issues by visiting the Account settings topic page.įacebook Live Chat supports businesses that advertise on Facebook with one-on-one support through a live online chat window.Īdvertisers can get answers to their Facebook advertising questions by clicking “Get Help” on the Facebook for Business website and chatting with a trained Ads Specialist. If you aren’t sure how to use a feature on Facebook or want to report a bug or issue, the Fa is the place to go. The good news is that we’ve covered all the available options in this section. Both lead to pre-recorded messages that encourage you access the online Help Center. You may find a couple of phone numbers floating around the web (spoiler alert: those are 65 and 65), but they won’t be very helpful. TL DR: Facebook does not offer phone support. What methods of support does Facebook offer? We dig into these below.
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